After the Covid-19 pandemic, this market will develop further due to the rapid growth of e-commerce, the restoration of cross-border trade activities and the attractive value-added services of delivery companies.
Below is a list of the 5 largest and most reputable courier service providers in Vietnam compiled by VietnamCredit based on our database.
Established in 1997, Viettel Post Joint Stock Corporation (VTP) is a subsidiary of Viettel Group. After more than 20 years of establishment, from a press distribution center, Viettel Post has now risen to become the leading enterprise in Vietnam in the field of delivery.
Currently, Viettel Post is a courier company with the highest growth rate in the industry. In terms of market share, in 2010, Viettel Post only accounted for 8% of the market, but now this figure has increased to 21%.
Viettel Post owns a network covering 63 provinces and cities across the country, from urban to rural areas with 2,200 post offices, 6,000 transaction points, 22,000 employees, ensuring that goods can be transported smoothly to all regions of the country.
Regarding means of transport, Viettel Post currently has nearly 600 trucks of all kinds serving the needs of transporting goods to all provinces and cities across Vietnam. In addition, the company also owns 12/22 cars of the Yen Vien - Song Than fast container train, which helps shorten the North - South transportation time by about 30% and the transportation cost will save about approx. 20% compared to shipping by road.
On top of that, Viettel Post is also a pioneer in developing postal and delivery services abroad, especially in Cambodia and Myanmar. These are two markets with great potential for development in logistics and e-commerce when people's demand for online shopping and using transportation services is increasing.
In recent years, Viettel Post has had an average revenue growth rate of 43.3%/year. Revenue has increased nearly 4 times in the past 5 years.
Another big player in Vietnam's express delivery industry is the Vietnam Post Corporation (Vietnam Post).
Vietnam Post was formed on the basis of implementing the pilot project to form the Vietnam Posts and Telecommunications Group (VNPT Group) approved by the Prime Minister in Decision No. 58/2005/QD - TTg on 23/3/2005. On June 15, 2007, the Ministry of Posts and Telecommunications (now the Ministry of Information and Communications) issued Decision No. 16/2007/QD-TCCB-BBCVT on the establishment of the Vietnam Post Corporation.
The company mainly operates in the following fields: Establishing, managing, exploiting and developing the public postal network, providing public postal services according to the strategies, and master plans set by the State agencies authorized to approve; Trading in postal services exclusively according to the regulations of competent State agencies; Providing postal services, press release, domestic and foreign delivery.
With a wide network of service points, and experience in providing postal and delivery services, and postal financial services, Vietnam Post has affirmed its outstanding advantages in terms of service capacity, ready to meet the requirements of customers in all parts of the country.
With the orientation to become the number one high-quality logistics service provider in the Vietnam, Vietnam Post has recently announced the establishment of Vietnam Post Logitsics Company, affirming its ambition to develop strongly in this field.
Giao Hang Tiet Kiem Joint Stock Company (GHTK) is a technology company doing business in the field of postal and delivery services. It specializes in providing door-to-door delivery (last-mile delivery) and cash-on-delivery services to individuals, businesses and online business organizations. The company's advantages are fast speed, wide network coverage across the country and especially strength in researching and applying new technologies for postal and delivery activities.
Established in 2013, after nearly 10 years of establishment and development, GHTK has been present in 63 provinces and cities, and 11,000+ districts and communes across the country with the scale of more than 20 operation centers, 1,000++ vehicles, over 700 branches with a total area of warehouse infrastructure up to over 220,000m2. The number of employees and collaborators currently working at GHTK has reached more than 20,000.
GHTK's main service is to transport furniture and goods from stores, or planned places to the destination as quickly as possible.
In July 2012, Express Delivery Services Corporation (GHN) was officially established with the mission to serve the professional shipping needs of e-commerce partners nationwide.
In 2015, GHN was present in 63 provinces and cities in Vietnam, owning a nationwide delivery network. Also in 2015, with the agility in catching market trends, GHN launched AhaMove service, providing express delivery service (30 minutes to 4 hours) within Ho Chi Minh city and Hanoi.
A year later, GHN launched the GHN post office system nationwide. By 2019 the total number of GHN post offices had officially exceeded 500 post offices.
Constantly improving service quality and promptly meeting the diverse needs of customers, in 2017, GHN launched transportation services for businesses called GHN Logistics, warehousing and warehouse service and order processing GHN Fulfillment.
2018 marked an important step in GHN's operating system when it was able to process 500,000 orders per day. GHN elevated its position in the market when cooperating with two major aviation partners of Vietnam, Vietnam Airlines and Vietjet Air, to launch air transport services.
Founded in 2015 in Indonesia, J&T Express is an IT-based and trend-driven express delivery company. With continuous development, J&T Express is now present in 10 countries including Indonesia, Vietnam, Malaysia, Thailand, Philippines, Singapore, Cambodia, UAE, Saudi Arabia and Mexico.
Present in Vietnam market in July 2018, J&T Express Vietnam owns a wide network to support fast delivery activities, covering major cities and remote areas or island in the whole territory of Vietnam.
It can be said that, despite being a newbie in Vietnam, J&T Express has done something that few businesses can do. In just a short time, it has achieved outstanding results in all aspects with growth rate more than 3 times higher compared to 2019.
In particular, as of August 2020, J&T Express had more than 1,000 post offices in Vietnam, doubling compared to the first year of operation (2018). From 14 centers in the early days of establishment, up to now, this figure has increased to 32. Along with that, this business has built a strong team with more than 10,000 professional and experienced delivery persons.
Alice Hoang Thao - VietnamCredit