Vietnam is one of the hottest aviation markets in the world, however, not many airlines in this market are highly rated for their service quality.
10 best airlines call out 9 from Asia, 2 from Southeast Asia
Among airlines rated by Skytrax, 12 are rated 5 star, of which 9 airlines are from Asia. Two Southeast Asian airlines – Garuda Indonesia and Singapore Airlines – are in this list.
The world's best airline is Singapore Airlines. After 10 years of improving service quality, this airline has returned to the top spot
Qatar Airways, which used to be named as the world’s best airline in 2011, 2012, 2015 and 2017, has dropped to 2nd position this year.
Vietnam Airlines rated 4 stars for 3 consecutive years
Vietnam Airlines is one of 12 airlines in Asia rated 4 stars. There are 42 airlines rated at this level.
Vietnam Airlines is rated 4 stars by Skytrax for the third time thanks to their service quality in economy flex class - long-haul flights, economy class – long-haul flights, business class – short-haul flights and economy class – short-haul flights.
Only business class – long-haul flights of this airline do not meet the 4-star standards.